These case studies are creative, illustrative and discussion-oriented. They show how CollectAI could be applied across lender portfolios, agency networks, field operations, payment closure and write-off recovery.
A mid-sized NBFC uses unified allocation, PTP tracking, payment links and agency dashboards to improve soft-bucket cure governance.
A lender managing many agencies creates transparent assignment, SLA, evidence, billing and performance governance.
A secured lending portfolio improves field visit discipline through geo-tagged plans, visit proof, disposition quality and route adherence.
A digital lender moves from nudges to governed promise monitoring, link generation, broken PTP escalation and reconciliation.
A mature lender segments written-off portfolios for recall, settlement, ARC route and agency-led campaigns with audit controls.
Use the cases as a starting point to design a 60-90 day pilot with baseline KPIs, target segments, partner controls and measurable outcomes.
The case studies are illustrative scenarios designed to show practical recovery problems and possible operating-model improvements. They should be used for discussion and discovery rather than treated as verified customer performance claims.
Each case study now has an HTML landing page with summary, use cases, related solution pages and a PDF download.
A scenario for improving SMA-0 and early delinquency outcomes by aligning segmentation, channel strategy, PTP monitoring and payment follow-up.
A scenario for moving agency management from periodic MIS to daily operational governance across assignments, performance, compliance and billing.
A field-execution scenario showing how GPS proof, visit evidence, disposition discipline and daily productivity dashboards can improve control over field recovery.
A scenario for digital lenders who need high-volume recovery infrastructure without losing compliance, borrower experience and payment closure visibility.
A scenario for agencies moving from manual MIS and fragmented team supervision to platform-led productivity, evidence and billing governance.
A scenario for moving severe delinquency and NPA cases through evidence-backed decision pathways such as settlement, restructuring, legal action and follow-up.
